Terms of Service

Last updated: April 7, 2026

1. Agreement to Terms

Welcome to plonicpro.com (the "Site"), operated by LJC Trade Inc. ("Plonic Pro," "we," "us," or "our"), a company headquartered at 2300 E Westport Drive, Unit 30, Anaheim, CA 92806.

By accessing or using our Site, placing an order, or engaging with any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use our Site.

2. Products and Descriptions

We make every effort to display our products accurately on the Site, including descriptions, images, and pricing. However, we do not guarantee that product descriptions, images, pricing, or other content on the Site is accurate, complete, current, or error-free.

If a product offered on the Site is not as described, your sole remedy is to return it in unused condition in accordance with our Return Policy.

3. Pricing and Payment

All prices are listed in U.S. dollars (USD) unless otherwise stated. We reserve the right to change prices at any time without prior notice. Prices do not include applicable taxes, which will be calculated and added at checkout based on your shipping address.

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total order amount.

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will issue a full refund.

4. Orders and Fulfillment

Placing an order on the Site constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, suspected fraud, or errors in pricing or product information.

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped. Risk of loss and title for items pass to you upon delivery to the carrier.

5. Shipping Policy

We offer free standard shipping within the United States on all Pro-Series tools. International shipping is available to select destinations, with rates calculated at checkout. For full shipping details, please see our Shipping & Returns page.

Delivery estimates are provided as guidelines and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.

6. Returns and Refunds

We offer a 30-day return policy from the date of delivery. Items must be in their original packaging and in resalable condition. To initiate a return, contact us at support@plonicpro.com or call (657) 335-9589.

Refunds will be processed to the original payment method within 3-5 business days of receiving the returned item. Please allow additional time for your financial institution to process the refund.

For complete return and warranty details, see our Shipping & Returns page.

7. Warranty

All Plonic Pro tools are covered by a 2-year limited warranty against manufacturing defects. This warranty covers defects in materials and workmanship under normal use. It does not cover normal wear and tear, misuse, modifications, or cosmetic damage. See our Shipping & Returns page for full warranty details.

8. Intellectual Property

All content on the Site — including text, graphics, logos, images, product designs, and software — is the property of LJC Trade Inc. or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, or publicly display any content from this Site without our prior written consent.

9. User Conduct

When using the Site, you agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable laws
• Attempt to interfere with the proper functioning of the Site
• Submit false or misleading information
• Engage in any conduct that restricts or inhibits others from using the Site
• Use automated systems (bots, scrapers) to access the Site without our permission

10. Limitation of Liability

To the maximum extent permitted by law, LJC Trade Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any products purchased through the Site, including but not limited to loss of profits, data, or goodwill.

Our total liability for any claim arising from or related to these Terms or your use of the Site shall not exceed the amount you paid for the specific product(s) giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless LJC Trade Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

12. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by LJC Trade Inc. We assume no responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party sites at your own risk.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, California.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

LJC Trade Inc.
2300 E Westport Drive, Unit 30
Anaheim, CA 92806
Phone: (657) 335-9589
Email: support@plonicpro.com