Shipping &
Returns
Fast shipping, easy returns — so you can focus on the job. We stand behind every PLONIC tool with hassle-free policies.
Shipping Methods
Choose the speed that fits your timeline — all shipped with care.
Standard
Expedited
Express
⏰ Processing
Orders are processed within 1-2 business days. Weekend and holiday orders ship the next business day. You'll receive a tracking number via email once your order ships.
💰 Rates
Calculated at checkout based on your location and order weight. Orders over $99 qualify for free standard shipping within the contiguous United States.
🌎 Coverage
We ship to all 50 U.S. states. For international shipping inquiries, contact us at support@plonicpro.com for a custom quote.
Return Process
We stand behind every PLONIC tool. Not satisfied? We make it right.
Return any unused product within 30 days of delivery for a full refund. Simple as that — no hoops, no hassle.
Contact Us
Email support@plonicpro.com with your order number and reason for return.
Ship It Back
Return the item in its original packaging within 30 days of delivery.
Get Refunded
Refund processed in 5-7 business days to your original payment method.
Policy Details
Everything you need to know about our return policies
Free Exchanges
Need a different size blade? We'll exchange it at no extra cost. Just email us to arrange the swap.
Damaged Items
Order arrived damaged or defective? Contact us within 7 days with photos — we'll replace it free or issue a full refund.
Non-Returnable
For hygiene and safety, items used on a job site cannot be returned. Gift cards are also non-refundable.
Refund Timeline
Refunds are processed in 5-7 business days. Your bank may take an additional 3-5 days to post the refund.
Questions? We're Here.
Our support team responds within 1 business day. Whether it's a shipping question or a return request, we've got you covered.
Contact Support