PLONIC 2-Year Warranty

Every PLONIC skimming blade, set and pole is covered against defects for two years from the date of purchase.

If a PLONIC tool fails because of a defect in materials or workmanship within 2 years of purchase, we replace it free of charge, shipping included. No registration required — your order number is your proof of purchase.

What's covered

Blade steel defects: warping, cracking or delamination under normal use
Housing defects: loose fittings, cracked or bent aluminum frames, failed end caps
Extension pole failures: locking collars, telescoping mechanism, adapter threads
Carry-case and kit hardware defects on the 6-Piece Kit and 3-Piece Set
Any manufacturing defect that stops the tool doing what it's designed to do

What's not covered

Normal wear: the stainless edge dulling or picking up nicks over months of jobsite use. That's what replacement inserts are for.
Damage from misuse, drops, prying, hammering, or modifying the tool
Cosmetic marks, scratches or scuffs that don't affect performance
Rust or pitting caused by leaving mud on the blade or storing it wet — see our blade care guide
Replacement inserts themselves (a consumable), unless defective on arrival

How to make a claim

Email support@plonicpro.com with your order number (Shopify or Amazon), the tool and size, and a short description of the problem.
Attach one or two photos showing the defect. In most cases that's all we need — no need to ship the tool back.
We reply within 1 business day (Mon–Fri) and, if the claim is approved, ship a replacement from Anaheim, CA at no charge.

The fine print

The warranty covers the original purchaser, applies to tools bought from plonicpro.com, Amazon or Walmart, and runs 2 years from the purchase date on your order confirmation. A replacement carries the remaining balance of the original warranty. If a replacement isn't available, we'll refund the purchase price. This warranty gives you specific rights; you may also have other rights under state law.